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Development of Integrated Workforce Management Platform for Energy Sector Field Operations

innokrea.com

Energy & natural resources

Utilities

Challenges in Field Team Management for Energy Sector

Need for an efficient workforce management solution to coordinate field teams responsible for heating infrastructure maintenance, leading to productivity losses and operational inefficiencies due to fragmented data and manual processes.

About the Client

Company supporting heat production and distribution infrastructure in Szczecin, Poland

Objectives for Workforce Management System Implementation

Create centralized platform for field team coordination and resource allocation
Integrate industry-specific applications for heat distribution management
Improve operational efficiency through real-time data analytics and reporting
Reduce administrative overhead through automated scheduling and task management

Core System Functionalities and Key Features

Field team scheduling and dispatch system
GIS-based asset management interface
Real-time financial and technical reporting dashboard
CRM integration for service request tracking
Gamification elements for workforce engagement
Investment project management module
Auction system for subcontractor coordination

Technology Stack Requirements

C++/C

Django

JavaScript

Python

System Integration Requirements

Existing heating infrastructure GIS systems
Financial reporting platforms (UREC1)
Legacy CRM solutions
Cloud-based data storage services

Non-Functional System Requirements

High availability for field operations (99.9% uptime)
Secure data handling for sensitive infrastructure information
Scalable architecture for multi-tenant deployment
Mobile-responsive interface for field technicians

Expected Business Impact of Workforce Management System

Anticipated 10% productivity increase through optimized scheduling and centralized data management, with 10% cost reduction from streamlined operations. Implementation will unify technical, financial, and planning data into a single interface while maintaining compliance with energy sector regulations.