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Development of Photographer Workflow Automation Platform with Client Portal and Mobile Integration

sombrainc.com

Business services

Information technology

Media

Challenges in Photographer Workflow Management

Photographers face inefficiencies managing administrative tasks (client communication, payments, scheduling) with fragmented tools. Existing CRMs lack specialized features for photography workflows, leading to lost revenue opportunities and poor client conversion tracking.

About the Client

Photography business seeking workflow automation and client management solutions

Project Goals for Workflow Automation Platform

Automate administrative workflows for photography businesses
Improve client interaction through branded self-service portals
Streamline payment processing with customizable plans
Enable multi-brand management under single accounts
Provide mobile access to core CRM functionalities

Core System Functionalities

Client Portal with contract signing and payment capabilities
Dynamic quote builder with customizable service packages
Flexible form builder for lead capture and client questionnaires
Multi-brand account management with segregated analytics
Mobile application for job creation and payment tracking

Technology Stack Requirements

React

Node.js

AWS

Mobile SDKs

System Integration Needs

Payment gateways (Stripe, PayPal)
Calendar APIs (Google Calendar)
Cloud storage (AWS S3)

Non-Functional Requirements

High availability (99.9% uptime)
Data encryption for client information
Scalable infrastructure for seasonal demand

Expected Business Impact

Platform implementation is projected to reduce administrative workload by 40%, increase client conversion rates through streamlined payment workflows, and enable photographers to manage 2x more projects simultaneously through automated scheduling and multi-brand capabilities.