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Development of Multi-Service SuperApp Platform with Integrated Delivery and Marketplace Features

triare.net

Consumer products & services

Logistics

eCommerce

Information technology

Current Market Fragmentation and Operational Complexity

Users require multiple applications for daily tasks while businesses face fragmented digital ecosystems. Existing solutions lack integration between food delivery, service provision, and retail logistics, creating inefficiencies and missed opportunities for waste reduction.

About the Client

Technology startup aiming to consolidate multiple delivery and service offerings into a single platform

Platform Development Goals

Create unified platform integrating food delivery, service booking, and retail logistics
Implement real-time order tracking and management system
Develop multi-sided marketplace connecting consumers with providers
Establish food waste reduction mechanism through surplus inventory sales
Build scalable architecture supporting rapid geographic expansion

Core System Capabilities

User app for service/product ordering and reviews
Courier route optimization and delivery tracking
Cashier POS integration with order management
Specialist profile creation and service catalog management
Multi-tier administrative panels for institutions and system management
Real-time order status updates and notifications
Promotional materials management system
Food surplus inventory marketplace

Technology Stack Requirements

Kotlin/Swift for native mobile apps

Flutter for cross-platform components

React.js with Ant Design for admin interfaces

Node.js REST API backend

TypeScript for type-safe applications

System Integration Needs

Fondy SDK payment gateway
Real-time mapping and geolocation services
Push notification infrastructure
Multi-currency and multi-language support
Third-party analytics platforms

Operational Requirements

Support for 10,000+ concurrent users during peak times
99.9% system availability SLA
End-to-end encryption for financial transactions
Modular architecture for rapid feature deployment
Cross-platform UI consistency across devices

Expected Business Outcomes

Platform launch is projected to reduce consumer app fragmentation by 70%, increase service provider utilization rates by 40%, and divert 15% of perishable inventory from waste streams. Scalable architecture will enable expansion to 50+ cities within 18 months while maintaining sub-30 minute delivery SLAs.