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Customers experience anxiety and potential financial risk when their vehicles' 'check engine' lights illuminate due to a lack of clear diagnostic information. They are often unsure of the severity of the issue, leading to unnecessary mechanic visits or delayed repairs with potentially more costly consequences.
A company specializing in innovative products sold primarily through online channels, focusing on convenience, value, and customer satisfaction.
This project will enhance customer satisfaction by providing a convenient and affordable way to understand vehicle issues. It will also reduce unnecessary mechanic visits and potentially lower repair costs by enabling users to address problems proactively. The Pro version will further empower users with deeper vehicle performance insights, leading to optimized maintenance schedules and potentially improved fuel efficiency.