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Development of Intelligent IT Infrastructure Management System for Urban Agriculture Facilities
  1. case
  2. Development of Intelligent IT Infrastructure Management System for Urban Agriculture Facilities

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Development of Intelligent IT Infrastructure Management System for Urban Agriculture Facilities

trigent.com
Agriculture
Environmental Services
Food & Beverage

Challenges in Managing Distributed IT Infrastructure

The client's custom-built, technology-enabled greenhouses operate on complex applications across multiple servers with legacy systems presenting security risks. They require centralized, automated IT infrastructure management to enable proactive monitoring, security compliance, and rapid issue resolution across geographically dispersed facilities.

About the Client

Sustainable urban indoor agriculture company operating high-tech climate-controlled greenhouses across five US states

Key Project Goals

  • Implement centralized automated IT infrastructure management
  • Enhance cybersecurity posture through proactive system monitoring
  • Achieve 100% compliance in server patch management
  • Reduce end-user issue resolution time to 30 minutes-24 hours
  • Enable scalable operations for future facility expansions

Core System Requirements

  • End-to-end server patch management system
  • Centralized monitoring dashboard for distributed facilities
  • Automated backup management solution
  • Integration with IT service management tools (Jira, ConnectWise)
  • Cloud-based access via Microsoft Azure platform

Technology Stack

Ninja RMM
Veeam Backup & Replication
Microsoft Azure
Cisco Meraki
LogMeIn

System Integrations

  • Jira Service Management
  • ConnectWise Manage
  • Cisco Meraki networking solutions
  • LogMeIn remote access tools

Non-Functional Requirements

  • 24/7 system availability with 99.9% uptime SLA
  • Real-time monitoring with automated alerts
  • Role-based access control (RBAC) security model
  • Scalable architecture for 50+ additional facilities
  • Compliance with ISO 27001 security standards

Expected Business Impact

Implementation of the intelligent IT infrastructure management system will ensure 100% compliance with security protocols, reduce incident resolution times by 80%, and enable 24/7 proactive monitoring of critical agricultural operations. The centralized system will free up internal IT resources for core agricultural technology innovation while supporting nationwide expansion of climate-controlled greenhouse facilities.

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