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Development of Integrated Telehealth Platform with Enhanced Provider-Patient Matching and EHR Integration

jetrockets.com

Medical

Healthcare

Information technology

Challenges in Telehealth Adoption and Provider-Patient Engagement

Despite telehealth's popularity, patients face long wait times and technical issues during virtual consultations, while providers experience burnout from digital appointment overload and struggle with adopting new technologies. The US healthcare system's complexity creates additional friction in insurance verification, prescription processing, and medical record management.

About the Client

Telehealth platform connecting patients with medical professionals for house calls and virtual consultations

Platform Enhancement Goals

Create seamless provider-patient matching through intelligent algorithms
Develop integrated virtual care workflows including e-prescriptions and insurance verification
Establish comprehensive EHR system integration capabilities
Reduce provider burnout through optimized digital practice management
Expand market reach through strategic healthcare partner integrations

Core System Capabilities

AI-powered provider-patient matching algorithm considering location, specialty, availability, and language
Secure e-prescription system with pharmacy integration
Automated insurance eligibility verification and reimbursement processing
Electronic Health Record (EHR) access and management system
Provider credentialing workflow with background checks and skill assessments
Dynamic provider scheduling and patient appointment management

Technology Stack Requirements

Ruby on Rails

React Native

JavaScript

Critical Healthcare System Integrations

Health Gorilla (health data exchange)
Change Healthcare (claims processing)
Ribbon Health (provider data)
Ravkoo (medical logistics)
Lyft for Business (healthcare transportation)
Twilio (telecommunication)
Home testing service APIs

System Performance and Compliance Standards

HIPAA-compliant data security and encryption
High-availability architecture for telemedicine sessions
Scalable infrastructure for concurrent virtual consultations
Real-time matching algorithm performance optimization
Regulatory compliance with US healthcare standards

Expected Business and Healthcare Impact

The enhanced platform will enable providers to establish virtual practices without physical offices, increasing healthcare accessibility while reducing operational costs. By streamlining clinical workflows through integrated EHR systems and automated insurance processes, the solution will decrease provider burnout and improve patient outcomes. Strategic partner integrations will create a comprehensive healthcare ecosystem, positioning Pano Med as a market leader in telehealth innovation.