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Development of Integrated Pharmacy Automation Platform with Telehealth Capabilities

lionwood.software

Medical

Retail

Operational Inefficiencies in Traditional Pharmacy Management

Manual prescription processing, fragmented inventory management, lack of digital patient engagement tools, and inability to scale social responsibility initiatives for military members and vulnerable populations

About the Client

Leading Ukrainian pharmacy chain with 300+ stores, 25 years in pharmaceutical market, serving 1.4M loyal customers through 1500+ employees

Digital Transformation Goals

Develop integrated web and mobile platform for pharmacy operations
Implement automated prescription management system
Create telehealth integration for remote consultations
Establish real-time inventory tracking across 300+ locations
Enhance customer engagement through digital loyalty programs

Core System Capabilities

Electronic prescription processing with AI validation
Real-time inventory management across distributed locations
Telehealth consultation portal with HIPAA-compliant video
Mobile app for medication tracking and refills
Automated insurance claims processing
Social responsibility program management dashboard

Technology Stack Requirements

React

Ruby on Rails

PostgreSQL

Xamarin

SASS

HTML5

CSS3

System Integration Needs

National pharmacy licensing databases
Health insurance provider APIs
Medical device telemetry systems
Government healthcare portals

Operational Requirements

99.99% system uptime with failover redundancy
HIPAA/GDPR compliance for patient data protection
Scalable architecture for 300,000+ monthly users
Cross-platform mobile compatibility (iOS/Android)
Sub-second response times for critical transactions

Expected Business Transformation

Projected 40% reduction in prescription processing time, 25% increase in customer retention through digital engagement tools, and 50% improvement in inventory accuracy across all 300+ locations within first year of implementation