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Integrated Warehouse Management and CRM System for Sustainable Textile Production

lionwood.software

Manufacturing

Retail

Environmental Services

Business Challenges and Pain Points

The company faced operational inefficiencies during rapid expansion, requiring a unified platform to manage warehouse logistics, customer relationships, and accounting while maintaining transparency and scalability across multiple countries and regulatory environments.

About the Client

An expanding sustainable textile company focused on ethical sourcing, fair trade practices, and ecological awareness, operating across Ukraine, Northern, and Central Europe.

Key Project Goals

Develop a unified system for end-to-end textile production lifecycle management
Implement role-based access control for secure, streamlined workflows
Integrate document management and reporting tools
Ensure scalability for future market expansion
Centralize data visibility at both granular and strategic levels
Reduce reliance on third-party systems

Core System Functionalities

Material origin tracking and certification
Granular inventory movement control
Integrated CRM for procurement and sales
Configurable user roles and permissions
Document management system
Multi-currency and multi-language support
Real-time analytics dashboard

Technology Stack

.NET

PHP

MySQL

System Integrations

Existing accounting software
Third-party vendor systems
EU regulatory compliance databases

Non-Functional Requirements

High scalability for 3+ new markets
Role-based data encryption
Cross-platform compatibility (EU/Non-EU systems)
99.9% uptime SLA
Modular architecture for iterative updates

Expected Business Impact

Streamlined operations across 3 new countries, 20% reduction in administrative overhead through automation, and 2-year ROI via reduced third-party licensing costs and improved supply chain transparency.