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Development of Generative AI-Powered Chatbot for School Administration Efficiency

experionglobal.com

Education

Information Technology

Challenges in Static Reporting and Data Accessibility

Existing reporting processes were static with limited on-demand insights, causing delays in accessing critical data. Administrative tasks like attendance management and performance monitoring required manual effort, reducing operational efficiency.

About the Client

Provider of Management Information Systems for schools and local councils

Key Goals for AI Integration

Enable real-time data insights through conversational AI
Automate time-consuming administrative workflows
Enhance user experience via seamless MIS web application integration
Reduce staff workload through AI-assisted task completion

Core System Capabilities

Natural language processing for data queries
Attendance and behavior tracking automation
Performance monitoring dashboards
Secure API orchestration layer
MIS web application embedded interface

Technology Stack Requirements

Azure OpenAI (GPT-3.5)

Microsoft Bot Framework

RESTful API architecture

Proprietary data integration middleware

System Integration Needs

School MIS web application
Internal data warehouses
User authentication systems

Operational Constraints

PII data security compliance
High-availability chatbot service
Scalable API request handling
Low-latency response times (<2s)

Expected Business Transformation

Anticipated outcomes include 70% faster data access, 40% reduction in administrative task time, improved staff productivity through AI assistance, and enhanced decision-making capabilities via real-time analytics.