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Development and Enhancement of AI-Powered Sales Training Platform for Hospitality Industry

experionglobal.com

Hospitality & leisure

Information technology

Business services

Challenges in Scaling and Maintaining AI-Powered Sales Training Platform

The client faced difficulties in scaling development teams, maintaining quality standards, and managing undocumented legacy code from third-party vendors. They required a reliable partner with specialized technical expertise to reduce maintenance costs and ensure predictable software operations.

About the Client

Fast-growing US-based technology company specializing in AI-driven training solutions for hospitality and leisure sectors

Key Goals for Platform Development and Optimization

Accelerate development velocity while maintaining quality control
Establish systematic code management processes
Implement cost-effective maintenance strategies
Enable seamless vendor transition and knowledge transfer
Support aggressive market expansion through technology roadmap execution

Core System Capabilities and Features

AI-driven performance analytics for sales teams
Codebase refactoring and technical debt resolution
Automated testing and quality assurance framework
Cloud infrastructure monitoring (AWS)
Performance optimization tools
Vendor transition management system

Technology Stack Requirements

Artificial Intelligence

AWS Infrastructure

.NET Architecture

Automated Testing Frameworks

System Integration Needs

Legacy codebase systems
Cloud monitoring tools
Enterprise CRM platforms

Operational Quality Standards

Scalable architecture
Code compliance
Performance reliability
Security protocols
Development process transparency

Anticipated Business Outcomes

Successful market launch with measurable ROI, improved customer onboarding processes, predictable software operations, accelerated product roadmap execution, and expanded technical capabilities enabling focused business growth in the hospitality sector.