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The client faces escalating operational costs due to inefficient manual processes, fragmented technology systems, and insufficient in-house technical expertise. This has resulted in reduced profitability, customer dissatisfaction, and limitations in scaling operations to meet future growth demands.
Public sector entity responsible for managing and operating port infrastructure and services
Implementation of the cloud-based system is projected to reduce IT infrastructure costs by 40%, improve vessel turnaround time by 25%, and enable seamless scalability for handling 20% annual cargo volume growth without additional hardware investment.