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Development of Enhanced IT Infrastructure Monitoring Solutions with Real-Time Analytics and Agent Stability Improvements
  1. case
  2. Development of Enhanced IT Infrastructure Monitoring Solutions with Real-Time Analytics and Agent Stability Improvements

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Development of Enhanced IT Infrastructure Monitoring Solutions with Real-Time Analytics and Agent Stability Improvements

edvantis.com
Information technology
Software & HiTech

Challenges in IT Infrastructure Monitoring Solution Delivery

The client faced critical delays and instability in developing their operations console after two years of internal efforts, including unreliable real-time data synchronization, inadequate visualization tools, and recurring agent deactivation issues. Legacy codebase limitations and integration challenges with existing modules further hindered progress.

About the Client

A technology company providing enterprise software to monitor IT infrastructure for over 300,000 customers, including 96% of the Fortune 500

Project Goals for Enhanced Monitoring Solution

  • Deliver a stable operations console with real-time cross-instance monitoring capabilities
  • Enhance data visualization and reporting functionality with 40+ out-of-the-box templates
  • Implement seamless API integrations across modules for version compatibility
  • Resolve agent instability issues and migrate system code to .NET Standard 2.0
  • Establish proactive level 3 technical support for continuous improvements

Core System Functionalities and Key Features

  • Real-time data retrieval from remote instances with synchronization capabilities
  • Interactive visualization tools for cross-instance performance analysis
  • Integrated search with asset explorer and advanced UI filtering
  • Automated simulation of system breakdown scenarios for agents
  • Regression testing framework for installation processes
  • Global reporting templates with customizable dashboards

Technology Stack Requirements

.NET
C++
Angular
TypeScript
C#

System Integration Needs

  • Legacy module compatibility APIs
  • Real-time server monitoring interfaces
  • Security compliance frameworks (GDPR, SOC2)
  • Cloud infrastructure monitoring tools

Performance and Scalability Expectations

  • Support for monitoring up to 100+ servers simultaneously
  • Real-time data updates with <500ms latency
  • 99.99% system uptime for critical monitoring functions
  • Role-based access control with enterprise-grade security
  • Scalable architecture for future module additions

Anticipated Business Outcomes

Implementation of this solution will enable proactive IT infrastructure management for Fortune 500 clients, reducing system downtime by 40% through real-time alerts and automated diagnostics. The enhanced agent stability and cross-module integrations will improve customer satisfaction scores by 30%, while the modernized .NET Standard architecture will reduce maintenance costs by 25% over three years.

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