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Development of Customer Engagement Mobile Application for Street Food Venues

dashbouquet.com

Food & Beverage

Hospitality & leisure

Business Challenges in Customer Acquisition

Street food venues struggle with attracting repeat customers and building brand loyalty due to limited digital engagement tools and ineffective marketing strategies.

About the Client

Digital platform provider for street food venue management and customer engagement

Key Project Goals

Create a feature-rich mobile application to enhance customer engagement
Implement loyalty-building mechanisms for street food vendors
Improve venue visibility through location-based services
Increase average transaction values through digital incentives

Core System Functionalities

Location-based venue discovery system
Check-in reward/loyalty program
Real-time venue-customer messaging
Personalized push notification engine
User profile management system

Technology Stack Requirements

React Native

TypeScript

Redux Saga

Ramda

Recompose

External System Integrations

Intercom messaging platform
Location services API
Push notification service

Performance Expectations

Real-time data synchronization
High-availability backend architecture
Cross-platform compatibility (iOS/Android)
Data privacy compliance (GDPR)

Anticipated Business Outcomes

Implementation of digital engagement tools is expected to increase customer retention rates by 40%, boost average order values through loyalty incentives, and improve venue visibility through location-based marketing features.