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Development of Cloud-Based Logistics Management System with API/EDI Integration for Real-Time Shipment Tracking

trigent.com

Logistics

Warehousing

Transportation

Operational Inefficiencies from Disconnected Systems

The 3PL provider faced challenges consolidating real-time inventory status from owned warehouses with carrier-operated truck locations due to legacy systems, manual data processes, and limited integration capabilities. This resulted in suboptimal fleet utilization, delayed order tracking for shippers, and increased operational costs.

About the Client

A leading third-party logistics provider offering pool distribution, LTL, private fleet warehousing, and cross-docking services across North America with a network of carrier partners.

Key Project Goals

Create a unified view of shipment status across warehouses and carrier networks
Automate data integration to eliminate manual processes
Enable real-time tracking for shippers
Improve fleet utilization and load efficiency
Support seamless scalability across North America

Core System Requirements

Single-view dashboard for warehouse and shipment status
Secure API interfaces for carrier/client onboarding
Real-time tracking with email notifications
Responsive web/desktop/mobile UX
Automated invoice processing with EDI integration
Customizable analytics dashboards with Highcharts

Technology Stack

Microsoft Azure cloud infrastructure

ReactJS/HTML5 for front-end

.NET framework for backend services

Swagger API framework

QuickBooks/AlJex/PCS integrations

Critical System Integrations

Legacy dispatch applications
Carrier partner systems via API
EDI platform for invoicing
OEM software (PCS, QuickBooks, AlJex)

Non-Functional Requirements

High scalability via microservices architecture
End-to-end data encryption and access control
99.9% system uptime SLA
Cross-device responsive design
Real-time data processing performance

Expected Business Outcomes

The solution will enable 100% automated order/invoice processing, support 760,000+ annual deliveries across 33M+ miles, reduce operational costs by 30%, and provide real-time visibility to improve customer satisfaction. The microservices architecture ensures seamless scaling with 20% annual growth in carrier/partner integrations.