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Development of Automated Order Processing System for Engineering Material Services

faciletechnolab.com

Other industries

Manufacturing

Challenges in Manual Order Processing and Invoicing

The client faces operational inefficiencies due to manual systems for order management, including difficulties in daily capacity planning, order scheduling, tracking processing status (scheduled/in progress/completed/shipped), and managing invoices, receivables, and payments. These manual processes create bottlenecks and reduce visibility across the material processing workflow.

About the Client

Engineering industry client specializing in metal material processing services for global clients

Objectives for Automating Order Processing

Improve operational efficiency through automated order scheduling and capacity planning
Enhance visibility across all processing stages via centralized dashboards
Streamline invoicing and payment tracking processes
Reduce manual errors and administrative overhead

Core System Functionalities

Order dashboard for real-time status tracking
Capacity planning and scheduling module
Processing workflow management
Automated invoicing and payment tracking
Account dashboards for financial visibility
Reporting tools for operational analytics

Technology Stack Requirements

ASP.NET MVC

Web Application Framework

Cloud Hosting

System Integration Needs

Payment gateways
Third-party analytics tools
External accounting systems

Performance and Security Requirements

High availability (99.9% uptime)
Data security compliance (GDPR/CCPA)
Scalable architecture for growing order volume
Responsive user interface across devices

Expected Business Impact

Implementation of the automated system is projected to deliver 10x improvement in order processing efficiency, 80% reduction in manual administrative tasks, and significant enhancement in financial tracking accuracy. The centralized dashboards will provide real-time operational visibility while maintaining compliance with data protection regulations.