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Development of an Internal Workplace Booking and Space Management System
  1. case
  2. Development of an Internal Workplace Booking and Space Management System

Development of an Internal Workplace Booking and Space Management System

intexsoft.com
Business services

Identifying Challenges in Workspace and Conference Room Management

As organizations expand, they face increasing difficulties in managing bookings for workspaces, meeting rooms, and conference halls. These challenges include scheduling conflicts, inefficient utilization of spaces, lack of visibility into occupancy status, and difficulties coordinating additional equipment or amenities, resulting in time wastage and reduced operational efficiency.

About the Client

A mid-sized enterprise with multiple office locations seeking an efficient solution for managing workplace and conference room reservations, equipment allocation, and space utilization.

Goals for an Automated Workspace and Meeting Room Management Solution

  • Implement a comprehensive system to facilitate booking of workspaces, meeting rooms, and conference halls across multiple office locations.
  • Enhance scheduling efficiency by providing real-time visibility of available and occupied spaces.
  • Allow users to add comments regarding additional requirements such as equipment or catering, and integrate with service management platforms.
  • Support multi-level access controls for administrators, team leaders, and employees to manage bookings and space allocations.
  • Improve user experience with intuitive mapping of office layouts, including filtering capabilities and detailed information on spaces.
  • Enable space management functions such as reserving specific spots for equipment or internally designated purposes.
  • Track booking history and provide quick search and filter options based on location, department, or employee.

Core Functionalities for Space Booking and Management System

  • Interactive office maps for multiple locations with filter options (by floor, office, department, etc.)
  • Real-time display of occupied, free, reserved, and blocked spaces with distinct visual designations
  • Booking functionality for workplaces, meeting rooms, and conference halls with date/time selection
  • Comments section per booking for additional requests such as equipment or catering needs
  • Integration with external service management tools to handle requests and communications
  • Ability to reserve specific spots around features like air conditioning units or hardware stations
  • User roles with differentiated access levels: Superadmin, admin, and employee
  • Profile and booking history overview for users
  • Office summary dashboards displaying occupancy and contact info

Recommended Technology Stack and Architectural Approaches

Progressive Web App (PWA) architecture for cross-device compatibility
Responsive web design for accessibility on desktops, tablets, and smartphones
Backend frameworks supporting RESTful API development
Map visualization libraries for office layouts
User role and permission management systems

External Systems and Service Integrations Needed

  • Service management platforms (e.g., ticketing or request handling systems)
  • Calendar and scheduling tools for synchronization
  • Email or notification systems for booking confirmations and alerts

Key Non-Functional System Requirements

  • System uptime of 99.9% to ensure availability for users across locations
  • Response times under 2 seconds for map interactions and booking actions
  • Data security, including protected personal information and secure booking transactions
  • Scalability to support additional office locations and increasing user base
  • Ease of administration for quick updates and map modifications

Projected Business Benefits of the Space Management Solution

The implementation of this workspace booking and management system is expected to significantly improve operational efficiency by reducing scheduling conflicts, optimizing space utilization, and providing transparent visibility into occupancy status. The system aims to decrease booking-related administrative time by approximately 30% and improve space utilization rates, ultimately supporting organizational growth and enhancing employee satisfaction.

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