Development of a Cross-Platform Retailer Management and Loyalty System

The client currently manages a network of independent retailers with separate mobile and administrative solutions that do not meet operational and growth requirements. The need exists for an integrated platform to expand the network, improve sales efficiency, and streamline seller management and promotion campaigns.

A large retail network seeking to optimize seller management, enhance sales tracking, and implement promotional campaigns through integrated mobile and web solutions.

• Develop a unified, cross-platform mobile application for retailers to manage sales via QR code scanning and product registration.
• Create an comprehensive web admin panel to manage retailer onboarding, promotions, QR codes, product catalog, and user roles.
• Implement a loyalty program where sales generate points that can be converted into cash, incentivizing seller activity.
• Enhance reporting capabilities with automatic data exports and detailed sales and points management reports.
• Ensure secure data handling through encryption protocols and role-based access controls.
• Increase network size and sales volume by providing effective promotional tools and streamlined management.

• Web admin panel for user management, retailer registration, promotion setup, QR code management, and report generation.
• Three-tier user roles: Super Administrator, Administrator, and Manager, each with defined permissions.
• Mobile app enabling sellers to login, scan product QR codes, register sales, upload product photos, and view sales history.
• Points awarding system linked to sales transactions, with ability to convert points into monetary withdrawals credited to bank accounts.
• Automated report generation for sales, points, and promotion analytics, with export/import features in Excel format.
• Secure login and data encryption using HTTPS and cryptographic hashing for passwords.

• QR code generation and scanning APIs
• Banking/payment gateways for points cash-out processing
• Data export/import modules for Excel formats
• Authentication protocols supporting role-based access

• Scalability to support a large network of retailers and high transaction volumes
• High performance and availability with minimal latency
• Security measures including HTTPS, encrypted password storage, and role-based access control
• Responsive UI/UX for mobile and web interfaces, optimized for performance

The implementation of this integrated retailer management and loyalty platform is anticipated to expand the retailer network significantly, increase sales volume through promotional campaigns, improve operational efficiency, and generate detailed sales and performance analytics. The system aims to facilitate a scalable, secure, and user-friendly environment that supports sustained business growth.