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Development of an Internal Analytics Dashboard for Enhanced Business Insights
  1. case
  2. Development of an Internal Analytics Dashboard for Enhanced Business Insights

Development of an Internal Analytics Dashboard for Enhanced Business Insights

velvetech.com
Business services
Information technology

Identified Challenges in Data Visibility and Operational Efficiency

The client faces difficulties in consolidating diverse data sources into a single view, hindering timely decision-making and operational responsiveness. Their current systems lack integrated analytics, leading to missed opportunities for insights and process optimization.

About the Client

A mid-sized consulting firm specializing in digital transformation and enterprise solutions, seeking to centralize and visualize key operational data to improve decision-making and operational efficiency.

Goals for Building a Centralized Data Visualization and Analytics Platform

  • Design and implement a unified analytics dashboard consolidating multiple data sources.
  • Enable real-time data visualization to support faster decision-making.
  • Ensure secure and scalable access for relevant stakeholders.
  • Improve data accuracy and consistency across reporting tools.
  • Achieve a measurable enhancement in operational efficiency and decision cycle speed.

Core Functional Capabilities for the Analytics Platform

  • Data Integration Module: Connects and consolidates data from various enterprise systems such as CRM, ERP, and finance applications.
  • Real-Time Data Processing: Supports live updates enabling immediate insights.
  • Customizable Visualization Widgets: Allows users to configure dashboards to their specific needs.
  • User Access Control: Implements role-based permissions ensuring data security.
  • Automated Reporting: Generates scheduled reports and alerts for key metrics.
  • Responsive Design: Ensures platform accessibility across desktop and mobile devices.

Technologies and Architectural Approach for Development

Data Engineering Frameworks
Business Intelligence tools
Cloud-based scalable infrastructure
Modern frontend frameworks for dynamic dashboards

External Systems and Data Sources for Integration

  • CRM systems
  • ERP platforms
  • Financial databases
  • Internal APIs for data exchange

Performance and Security Standards for the Platform

  • System must support concurrent user access with minimum latency (under 2 seconds for data refresh).
  • Scalable architecture to handle increasing data volume and user load over time.
  • Data encryption both in transit and at rest to ensure compliance with security standards.
  • High availability setup with 99.9% uptime SLA.

Anticipated Business Benefits from the Analytics Platform

The implementation of the internal analytics dashboard is expected to significantly enhance operational efficiency by reducing data consolidation time, improving decision-making agility, and providing real-time insights—aiming for at least a 20% reduction in reporting latency and a measurable increase in process productivity.

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