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Development of a Secure Internal Analytics Dashboard for Business Efficiency Optimization
  1. case
  2. Development of a Secure Internal Analytics Dashboard for Business Efficiency Optimization

Development of a Secure Internal Analytics Dashboard for Business Efficiency Optimization

velvetech.com
Business services

Business Pain Points due to Lack of Integrated Data and Automation

The client faces challenges with fragmented data sources and manual workflows, leading to inefficient project delivery and difficulty tracking key metrics, hampering its ability to optimize processes and demonstrate value to stakeholders.

About the Client

A mid-to-large sized consultancy specializing in digital transformation and enterprise system integrations seeking to enhance internal data visibility and operational efficiency.

Goals to Enhance Data Visibility and Operational Efficiency

  • Develop an internal analytics dashboard to aggregate data from multiple enterprise systems.
  • Automate reporting processes to reduce manual effort and improve accuracy.
  • Enhance real-time data accessibility for decision-making.
  • Improve system scalability to support growing data volumes.
  • Ensure high security standards to protect sensitive business data.

Core Functionalities for the Analytics Dashboard

  • Data Integration Module: Aggregates data from various internal systems such as CRM, ERP, and Project Management tools.
  • Real-Time Data Processing: Supports live data updates for timely decision-making.
  • Custom Reporting Engine: Generates automated, customizable reports on key performance metrics.
  • User Access Control: Implements role-based permissions for data security.
  • Interactive Dashboard Interface: Provides intuitive visualization tools for non-technical users.
  • Notification and Alerts: Sends proactive alerts based on predefined thresholds or anomalies.

Technology Stack and Architectural Preferences

Modern front-end frameworks (e.g., React, Angular) for dashboard UI
Backend APIs with scalable microservices architecture
Cloud platform support for scalability and security
Data processing frameworks suitable for real-time analytics

External System Integrations for Data Consolidation

  • CRM and ERP systems for data ingestion
  • Project management and workflow tools
  • Security and authentication systems
  • Notification services for alerts

Critical Non-Functional System Attributes

  • System should support concurrent access for at least 200 users.
  • Data processing latency must be less than 2 seconds for real-time updates.
  • Compliance with industry security standards (e.g., ISO 27001) for data protection.
  • System uptime targeted at 99.9% availability.
  • Scalability to handle a 50% increase in data volume annually.

Projected Business Benefits and Outcomes

The new analytics dashboard is expected to significantly improve operational efficiency by reducing manual reporting effort by 30%, enabling real-time decision-making, and supporting data-driven strategies. Additionally, these improvements aim to enhance client project delivery timelines and overall data security posture, leading to increased stakeholder confidence and potential revenue growth.

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