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Development of an Internal Analytics Dashboard for Enhanced Data-Driven Decision Making
  1. case
  2. Development of an Internal Analytics Dashboard for Enhanced Data-Driven Decision Making

Development of an Internal Analytics Dashboard for Enhanced Data-Driven Decision Making

velvetech.com
Business services

Business Challenges Faced by the Client

The client lacked an integrated analytics platform to monitor internal operations, measure project performance, and generate actionable insights in real-time, leading to inefficiencies and delayed decision-making processes.

About the Client

A mid-sized consulting firm specializing in enterprise client solutions seeking to optimize internal data analysis and reporting.

Goals for the New Analytics Solution

  • Implement an internal analytics dashboard to centralize key performance metrics.
  • Enhance data visualization capabilities for quick insights.
  • Improve decision-making speed and accuracy by providing real-time data updates.
  • Increase operational efficiency through automated reporting and analysis.

Core Functional Capabilities and Features

  • Data aggregation layer integrating multiple internal data sources.
  • Interactive dashboards with customizable widgets and reports.
  • Real-time data refresh and auto-update functionalities.
  • User authentication and role-based access controls.
  • Export options for reports in various formats (PDF, Excel).
  • Notification system for data alerts and anomalies.

Preferred Technologies and Architectural Approaches

Web-based application developed with modern JavaScript frameworks (e.g., React, Angular).
Backend API development utilizing cloud-native services and microservices architecture.
Data storage solutions optimized for analytics, such as data warehouses or cloud databases.
Security best practices including encryption, multi-factor authentication, and audit logs.

External System Integrations Needed

  • Integration with existing enterprise resource planning (ERP) systems.
  • Data connectors for CRM and project management tools.
  • APIs for real-time data feeds from operational data sources.

Key Non-Functional System Requirements

  • System scalability to support growing data volume with minimal latency.
  • High availability with 99.9% uptime SLA.
  • Responsive design for access on desktops, tablets, and smartphones.
  • Data security and compliance with industry standards.
  • Performance optimization to ensure dashboards load within 2 seconds.

Expected Business Impact and Benefits

The implementation of the internal analytics dashboard aims to enable faster and more informed decision-making, leading to increased operational efficiency and productivity. It is expected to reduce report generation time by 50%, improve data accuracy, and support proactive management through real-time alerts, ultimately driving better business outcomes.

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