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Development of an Interactive Workshop Engagement and Reward Platform
  1. case
  2. Development of an Interactive Workshop Engagement and Reward Platform

Development of an Interactive Workshop Engagement and Reward Platform

saigontechnology.com
Education
Non-profit
Media

Challenges in Participant Engagement and Workshop Management

The client faces difficulties in effectively engaging workshop participants, tracking their participation, gathering real-time feedback, and providing motivating rewards. The existing manual or fragmented systems hinder seamless communication, participation growth, and user engagement metrics.

About the Client

A large educational organization seeking to enhance workshop participation and engagement through a mobile application integrating authentication, feedback, and reward features.

Goals for Enhancing Workshop Engagement and Participant Rewards

  • Enable participants to authenticate via mobile phone number for streamlined access.
  • Allow participants to join multiple workshop groups and receive real-time notifications of new posts.
  • Implement a feedback system for participants to provide input during workshops.
  • Automate the reward distribution process, where participants earn virtual items (e.g., a bicycle) upon completion of workshops.
  • Notify participants upon workshop completion and reward distribution.
  • Facilitate sharing of achievements (e.g., full cycle rewards) on social media platforms like Facebook.
  • Support multiple group memberships and ensure participants receive notifications related to their groups.

Core System Functionalities for Workshop Engagement

  • Mobile number-based authentication system for user login.
  • Workshop participation management and group grouping functionality.
  • Real-time notifications for new posts within groups and workshop updates.
  • Feedback system allowing participants to submit comments during workshops.
  • Automated reward system awarding virtual items upon workshop completion.
  • Notification system to inform participants about their rewards.
  • Social media sharing capability for achievements on platforms like Facebook.

Preferred Technologies and Architectural Approaches

React Native for cross-platform mobile development
Firebase Authentication for user verification
Firebase Cloud Messaging for notifications

Key External System Integrations Needed

  • Social media APIs (e.g., Facebook) for sharing
  • Notification services for real-time updates
  • Backend APIs for workshop, feedback, and reward management

Non-Functional Requirements for System Performance and Security

  • Scalable infrastructure capable of supporting increasing user base
  • Minimal latency in notification delivery (< 2 seconds)
  • Secure handling of user data and authentication processes
  • High availability with 99.9% uptime

Projected Business Benefits and Engagement Metrics

The new platform is expected to significantly improve participant engagement by enabling seamless participation, feedback, and social sharing. Anticipated outcomes include increased workshop attendance, higher feedback rates, and enhanced user satisfaction, leading to improved overall organizational outreach and community building efforts.

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