The client faces difficulties in accurately capturing and implementing comprehensive requirements for their online education platform, leading to costly reworks, UI/UX mismatches, and delays. They need a more efficient process to define system and functional specifications, ensure consistent user experience across various stakeholders (students, teachers, administrators), and reduce time-to-market for new features.
A mid-sized educational institution or online learning provider aiming to enhance its digital platform with user-centered design, prototype testing, and scalable system architecture.
The platform is anticipated to streamline the requirement collection and design process, resulting in a 30% reduction in development rework costs. Early usability testing with prototypes will enhance user satisfaction and accessibility compliance, ultimately increasing user engagement by up to 25%. Improved system scalability and security will support future expansion and compliance, helping the client maintain a competitive edge in digital education delivery.