The client requires a comprehensive digital ecosystem to display complex clinical research data related to DNA-based health and wellness programs. Current processes lack efficient data presentation on various devices, which hampers customer loyalty, delays information dissemination, and impacts the company's market image in the health and biotech industries.
A mid-sized biotech company specializing in personalized health solutions leveraging DNA data, aiming to enhance user engagement through advanced online platforms.
The platform aims to increase customer engagement and loyalty through personalized, DNA-based health recommendations and progress tracking. The implementation of upsell features is expected to boost sales by approximately 20%. Additionally, the system's scalable and secure design will support global expansion, enhancing the company's market presence and reputation in the health and biotech sectors.