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Development of an Interactive City Planning Website for Enhanced Community Engagement
  1. case
  2. Development of an Interactive City Planning Website for Enhanced Community Engagement

Development of an Interactive City Planning Website for Enhanced Community Engagement

emergentsoftware.net
Government

Community Engagement Challenges in Urban Planning

The municipality faces limitations with traditional static document release methods for city planning, resulting in limited public interaction and feedback. The existing approach restricts accessible, inclusive, and dynamic engagement, hindering community involvement in urban development decisions. The city requires a platform that facilitates accessible, mobile-friendly, and ADA/WCAG-compliant interaction, allowing residents to easily access, review, and comment on comprehensive planning documents.

About the Client

A municipal government seeking to modernize public communication and participation platforms for urban planning initiatives.

Goals for Modernizing Urban Planning Engagement Platform

  • Develop an accessible, user-friendly, and mobile-responsive website for urban planning documents.
  • Implement interactive features that enable residents to leave targeted feedback on specific plan sections.
  • Ensure the platform is compliant with WCAG 2.0 and ADA guidelines to facilitate inclusive access for all users.
  • Integrate a content management system that allows city officials to regularly update and manage planning content.
  • Create visual and interactive maps and charts to illustrate land use proposals and community impacts.
  • Enhance community participation, transparency, and collaboration in the city’s development planning process.

Core Functional Capabilities for Interactive Urban Planning Platform

  • An Interactive Feedback System: Residents can leave comments on specific sections of the plans, enabling dialogue and input collection.
  • Mobile-Friendly & Accessible Design: Ensure navigation and interaction are optimized for mobile devices and compliant with accessibility standards.
  • Content Management Integration: Allow city staff to update, manage, and publish planning documents easily through a user-friendly CMS.
  • Interactive Maps and Charts: Visual tools to illustrate land use areas, demographic impacts, and planning goals with color-coded regions and popup descriptions.
  • User Authentication and Role Management: Support varied user roles for feedback, moderation, and content editing.

Technologies and Architecture Preferences for Project Execution

Open-source CMS platform (e.g., a flexible CMS like Umbraco or similar)
Responsive web design frameworks for mobile compatibility
Accessibility standards compliance (WCAG 2.0, ADA)

Essential External System Integrations for Workflow and Content Management

  • Content Management System for seamless content updates
  • Mapping and data visualization tools for interactive maps and charts
  • Feedback and comment moderation tools

Performance, Security, and Usability Standards

  • Website must be optimized for high accessibility, meeting WCAG 2.0 and ADA guidelines
  • Must handle concurrent user loads with minimal latency to ensure responsiveness
  • Data privacy and security protocols must protect user comments and feedback
  • Scalable infrastructure to accommodate future growth and content updates

Expected Outcomes and Benefits of the Interactive Planning Platform

The new platform is projected to increase community participation in urban planning processes by enabling residents to easily access, review, and provide feedback on city plans. It aims to foster transparency, civic engagement, and collaborative decision-making. Based on similar projects, the implementation could see a significant rise in resident involvement, improved feedback quality, and more inclusive urban development strategies, ultimately supporting more informed and democratic city planning.

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