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Development of an Integrated Visitor and Conversion Tracking App for Shopify Stores
  1. case
  2. Development of an Integrated Visitor and Conversion Tracking App for Shopify Stores

Development of an Integrated Visitor and Conversion Tracking App for Shopify Stores

digitalsuits.co
Advertising & marketing
eCommerce

Identified Need for Seamless Ad Performance Monitoring within Shopify Retailers

Online retailers operating on Shopify face challenges in accurately tracking and analyzing the effectiveness of multi-channel marketing campaigns. They require an integrated solution that allows easy setup, differentiation of user actions, and reliable data transmission to their analytics platform, overcoming technical barriers such as cookie policies and platform limitations.

About the Client

A mid-sized digital marketing analytics firm providing cross-platform ad tracking solutions for online retailers and marketers.

Goals for Developing a Shopify App to Enhance Marketing Analytics and Campaign Optimization

  • Create a user-friendly Shopify application enabling merchants to assign unique tracking URLs and monitor customer actions such as page visits, cart additions, and purchases.
  • Facilitate seamless integration of the app with the existing analytics platform to transmit real-time data for comprehensive dashboard analysis.
  • Achieve at least 120 app installations within the first year, contributing to a substantial increase in client revenue and market reach.
  • Ensure ongoing support and updates to address edge cases and improve system robustness, targeting continued growth in app adoption.

Core Functionalities and Features for the Shopify Ad Tracking Integration

  • Simple setup process allowing merchants to link their tracking platform via domain or API credentials.
  • Ability to assign and manage unique offer IDs for individual products within Shopify's product management interface.
  • Implementation of tracking scripts into product pages using Shopify extensions to monitor actions like visits, cart additions, and purchases.
  • Algorithms to differentiate and record specific user actions for precise analytics.
  • Bug fixing and technical support infrastructures to assist merchants with setup and ongoing app use.
  • Extended support capabilities that accommodate browser variations and cookie policy differences for accurate data collection.

Preferred Technologies and Architectural Approaches for the Shopify App

Shopify Polaris for UI components.
Shopify extensions for integration into product pages.
Use of REST or GraphQL APIs for data communication with Shopify.
AWS cloud infrastructure for hosting and reliability.
Datadog or similar tools for monitoring app performance and errors.

External Systems and Platforms for Data Transmission and Analysis

  • Analytics platform API for real-time data reception and dashboard display.
  • Shopify APIs for product and store data management.
  • Browser cookie management libraries to handle cross-browser compatibility issues.

Essential Non-Functional Requirements Including Performance and Security

  • Support for high scalability to handle increasing user base and data volume.
  • Performance latency below 2 seconds for data transmission and reporting.
  • Compliance with data privacy regulations such as GDPR, especially regarding cookie policies.
  • System reliability aiming for 99.9% uptime.
  • Ease of use with an intuitive setup and maintenance process.

Expected Business Impact from Implementing the Shopify Ad Tracking App

The new app aims to significantly enhance merchants' ability to monitor and optimize marketing campaigns, leading to improved conversion rates and increased revenue. Expected outcomes include rapid adoption with over 120 installations within the first 12 months, generating approximately $300,000 in additional revenue, with continued growth as the app updates and support expand.

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