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Development of an Integrated Fundraising Platform for Non-Profit Organizations
  1. case
  2. Development of an Integrated Fundraising Platform for Non-Profit Organizations

Development of an Integrated Fundraising Platform for Non-Profit Organizations

th-ey.com
Non-profit

Identifying Challenges in Fundraising and Supporter Engagement for Non-Profits

The organization faces difficulties in efficiently managing diverse donation channels, validating new charity registrations, supporting supporter-driven fundraising campaigns, and providing accessible digital tools for donors and fundraisers, limiting its ability to maximize community impact.

About the Client

A mid-sized non-profit organization dedicated to community development and charitable activities, seeking to enhance its digital fundraising and supporter engagement capabilities.

Goals for Enhancing Fundraising Infrastructure and Supporter Engagement

  • Implement a comprehensive digital platform enabling charities to receive and process onetime and recurring donations seamlessly.
  • Establish an efficient validation system for new charity registrations and donation processing.
  • Facilitate supporter-led fundraising activities such as creating campaigns and crowdfunding for multiple projects.
  • Provide resources, training, and support to empower charities and supporters in effective fundraising practices.
  • Achieve measurable growth in total donations, increased supporter participation, and improved operational efficiency.

Core Functional Features for a Non-Profit Fundraising Platform

  • Support for one-time and monthly donations with secure processing capabilities.
  • Charity registration validation system to verify organizations before approval.
  • Donation processing module to handle transactions from multiple supporters across various projects.
  • Fundraising page creation functionality allowing supporters to launch campaigns for their favorite causes.
  • Support for digital crowdfunding campaigns and peer-to-peer fundraising initiatives.
  • Provision of training resources, guidance, and digital support for charities and fundraisers.

Preferred Technologies and Architectural Approach

Web-based platform with scalable backend architecture
Secure payment processing integrations
User-friendly front-end frameworks for accessibility
Cloud infrastructure for scalability and resilience

Essential External System Integrations

  • Payment gateways for donation processing
  • Charity validation and verification services
  • Training and resource management platforms
  • Email marketing and communication tools

Critical Non-Functional System Requirements

  • System scalability to support increasing donor and charity volume, aiming for 10x growth within 3 years.
  • High security standards to ensure safe transaction and personal data handling
  • Platform availability with 99.9% uptime SLA
  • Responsive design ensuring accessibility across devices
  • Performance metrics supporting real-time donation processing and reporting

Projected Business Benefits from the New Fundraising Platform

The implementation is expected to significantly enhance donation volumes, broadening supporter engagement and campaign success rates, with an anticipated increase of over 50% in total donations within the first year. Additionally, improved operational efficiency and supporter outreach capabilities will strengthen community impact and organizational sustainability.

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