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Development of an Enterprise Video Conferencing and Collaboration Platform
  1. case
  2. Development of an Enterprise Video Conferencing and Collaboration Platform

Development of an Enterprise Video Conferencing and Collaboration Platform

perpetualny.com
Business services

Challenges Faced by Large-scale Business Communication Systems

The client experiences difficulties integrating seamless video conferencing for internal and client meetings, with existing solutions lacking intuitive onboarding, call scheduling, and in-call user experience. They require an upgraded platform capable of supporting over 50 screens for various user interactions, and flexible architecture to accommodate evolving features and technology stacks.

About the Client

A mid-to-large sized enterprise seeking a comprehensive internal communication and remote collaboration system to enhance remote meeting, call scheduling, and in-call user experience.

Goals for Developing a Robust Video Conferencing Solution

  • Design and develop a user experience from onboarding to in-call interaction, supporting over 50 distinct screens.
  • Implement a scalable and flexible architecture capable of supporting high-quality video and audio calls.
  • Enable efficient call scheduling and onboarding processes for users.
  • Migrate the core system architecture from a Python-based stack to a Java-based stack for improved performance and scalability.
  • Ensure a seamless, high-definition multimedia experience using WebRTC technologies.
  • Deliver a minimum viable product (MVP) that meets core usability and performance benchmarks.

Core Functional System Requirements

  • User onboarding interface for new users with onboarding screens and tutorials.
  • Call scheduling module allowing users to schedule, modify, and cancel meetings.
  • In-call experience supporting high-definition video, audio, and screen sharing using WebRTC.
  • Dashboard with over 50 screens for call management, user settings, and meeting controls.
  • Backend architecture supporting scalability, reliability, and security.
  • Migration pathway from Python-based to Java-based infrastructure to optimize performance.

Technology Stack Preferences and Architectural Approaches

Java-based backend architecture for improved scalability and performance
WebRTC for real-time multimedia communication
Design tools such as wireframing and high-fidelity mockups for UI/UX development
Web development using HTML and JavaScript for frontend interfaces

Necessary External System Integrations

  • Calendar and scheduling systems for meeting coordination
  • User authentication and authorization services
  • Real-time communication protocols and multimedia streaming services

Performance, Security, and Scalability Requirements

  • Support for high-definition video and audio calls with minimal latency
  • Application scalability to support increasing user loads with maintained performance
  • Robust security measures to protect call data and user information
  • Ease of maintenance and future scalability architecture

Anticipated Business Benefits and Performance Improvements

The new platform aims to enhance remote communication efficiency with seamless onboarding, call scheduling, and high-quality in-call experiences. It is expected to support scalability for enterprise-wide deployment, reduce call setup and user onboarding times, and improve overall user satisfaction, thereby increasing operational productivity and collaboration effectiveness.

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