The client experiences difficulties integrating seamless video conferencing for internal and client meetings, with existing solutions lacking intuitive onboarding, call scheduling, and in-call user experience. They require an upgraded platform capable of supporting over 50 screens for various user interactions, and flexible architecture to accommodate evolving features and technology stacks.
A mid-to-large sized enterprise seeking a comprehensive internal communication and remote collaboration system to enhance remote meeting, call scheduling, and in-call user experience.
The new platform aims to enhance remote communication efficiency with seamless onboarding, call scheduling, and high-quality in-call experiences. It is expected to support scalability for enterprise-wide deployment, reduce call setup and user onboarding times, and improve overall user satisfaction, thereby increasing operational productivity and collaboration effectiveness.