Development of an Employee Engagement and Feedback Management Web Application

The organization faces difficulties in efficiently organizing, tracking, and analyzing one-on-one employee satisfaction meetings, leading to logistical challenges, inconsistent feedback collection, and limited insights into employee engagement. Existing external tools do not fully meet internal requirements for customization and comprehensive analytics.

A mid-sized organization seeking to streamline its internal employee evaluation and feedback processes through a dedicated web-based platform.

• Automate scheduling and notification processes for one-on-one meetings to improve participation and adherence.
• Enable detailed note-taking and issue delegation during meetings to address organizational problems promptly.
• Provide a centralized analytics dashboard to generate reports, track employee satisfaction, and analyze historical performance data.
• Facilitate quick access to employee work history, KPIs, and evolving expectations to support retention strategies.

• User management with role-based access for HR, employees, team leads, and executives.
• Scheduling module with calendar integration and automated reminders/notifications.
• Meeting note interface allowing interviewers to record insights, issues, and action items.
• Issue delegation system to assign follow-up tasks seamlessly within the platform.
• Automated notifications to remind participants of upcoming meetings.
• Analytics system generating statistical reports on employee satisfaction, feedback trends, and performance metrics.
• Access to historical employee data including work history, KPIs, and communicated expectations for comprehensive evaluation.
• Mobile-responsive design ensuring usability across devices.

• Calendar systems such as Google Calendar or Outlook for scheduling sync.
• Internal HRIS or employee management systems for retrieving employee data and history.
• Notification services (email/SMS) for automated reminders.
• Reporting tools or dashboards for analytics visualization.

• Scalability to support growth in user base and data volume.
• High performance with minimal latency in notifications and reporting.
• Data security and privacy compliance, including role-based access control and encryption.
• Intuitive UI/UX design to support varied user personas and ensure high engagement.
• Availability target of 99.9% uptime for critical functions.

The implementation of the web-based feedback and meeting management system is expected to streamline internal communication processes, increase participation rates in employee surveys, facilitate quicker issue resolution, and enable data-driven decision-making, ultimately improving employee satisfaction and retention. Quantifiable benefits include reduced meeting scheduling effort, enhanced analytics capabilities for HR teams, and improved organizational responsiveness to employee needs.