Development of an Automated Donation Platform with Secure Payment and Reporting Integration

The organization currently lacks an integrated, user-friendly online platform for secure, quick donations from banking customers. Manual processes hinder automation, increase overhead costs, and limit transparency in donation tracking and reporting to partner charities. They need a scalable and customizable digital solution to encourage generosity, streamline donation workflows, and provide real-time reports.

A non-profit organization focused on facilitating charitable donations through digital channels, aiming to automate donation collection, enhance user engagement, and ensure transparent reporting.

• Design and implement a secure, scalable online donation platform that enables users to contribute via checking accounts, credit/debit cards, or mobile payment options.
• Automate donation processing to reduce manual effort and operational costs.
• Develop a content management system that allows non-technical staff to easily update and maintain the website content.
• Integrate with external payment and banking solutions to facilitate instant contributions and ensure PCI compliance.
• Build a comprehensive database system for tracking donations, managing donor profiles, and generating detailed reports for stakeholders and partner organizations.
• Create a responsive, visually appealing website optimized for mobile devices, including multimedia content integration.
• Set up automated notifications and alerts to notify relevant stakeholders of significant donation events.

• Online donation form supporting multiple payment methods including checking accounts, credit/debit cards, and mobile wallets (e.g., Apple Pay).
• Secure payment gateway integration ensuring PCI compliance.
• Content Management System (CMS) for easy website updates and maintenance.
• Backend database to track donors, donations, and account balances.
• Automated reporting tools to generate monthly reports on donations and individual donor activity.
• Email notification system for donation alerts and significant activity.
• Responsive website design ensuring optimal performance on desktops and mobile devices.

• Payment gateway API for processing check, card, and mobile wallet transactions.
• Banking API for account balance retrieval and transaction verification.
• Email service API for automated notifications.
• Reporting portal or data export tools for monthly donation summaries to partner organizations.

• System must handle at least 10,000 concurrent users during peak donation periods.
• Ensure 99.9% system uptime for reliable donation processing.
• Maintain PCI DSS compliance for all payment-related data.
• Platform should support easy updates with minimal downtime via the CMS.
• Mobile responsiveness to enhance donation experience across devices.

The new donation platform aims to significantly increase total donations by providing a seamless, secure, and engaging user experience. It is projected to reduce operational overhead through automation, improve transparency with detailed reporting, and enable scalability for future growth. Enhanced online engagement is expected to encourage more donors to contribute regularly, ultimately boosting charitable funds and community impact.