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Development of an AI-Driven Wealth Management Prospecting and Educational Mobile Platform
  1. case
  2. Development of an AI-Driven Wealth Management Prospecting and Educational Mobile Platform

Development of an AI-Driven Wealth Management Prospecting and Educational Mobile Platform

intersog.com
Financial services

Identifying the Need for a Digital Prospect Qualification and Educational Tool in Wealth Management

The client faces challenges in effectively qualifying prospective high-net-worth individuals and providing personalized wealth management education at scale. Existing methods lack interactivity, data-driven insights, and personalized content delivery, resulting in inefficiencies in prospect engagement and qualification processes.

About the Client

A large, international financial institution focusing on wealth management and private banking solutions seeking to enhance prospect engagement and client education through digital channels.

Goals for Developing a Digital Prospective Wealth Management Engagement Platform

  • Create an interactive mobile application to educate and engage prospective high-net-worth clients.
  • Implement a system capable of qualifying prospects based on their responses and interactions, aiming to identify individuals with Investment assets of $10 million or more.
  • Enable personalized content delivery based on user profiles and behavior analytics to improve targeting accuracy and engagement.
  • Integrate secure data collection and analytics mechanisms to gather insights on user preferences and prospect quality.
  • Develop a scalable, user-friendly platform accessible primarily on iOS devices to maximize reach among affluent prospects.

Core Functionalities and Features of the Prospect Qualification and Education Platform

  • Secure user registration and login/authentication with profile and preference management.
  • Encrypted data transfer ensuring user data privacy and security.
  • Interactive wealth management education modules, including articles, videos, podcasts, quizzes, checklists, and toolkits, delivered via a web-based content management system.
  • Personalized content presentation based on user responses and interactions.
  • Prospect qualification process incorporating lifestyle, philanthropy, and capital assets segments to identify high-net-worth prospects.
  • Engagement features such as bookmarking, favorites, sharing, and contact options with experts.
  • Advanced search functionality allowing users to locate specific content, tools, or resources efficiently.
  • Analytics tools embedded to track user interactions, content effectiveness, and prospect qualification likelihood.
  • Additional features like retirement calculators to enhance user engagement and provide valuable financial insights.

Preferred Technologies and Architectural Approaches

iOS platform development using Swift
Web-based Content Management System (CMS) for flexible content management
Secure data transmission protocols
Analytics tools for tracking user interactions and engagement patterns

External System Integrations for Data and Content Management

  • Content management system for uploading, formatting, publishing, and expiring educational content
  • User analytics platforms for data collection and prospect scoring
  • Secure authentication and profile management systems
  • Possibly, third-party tools for conducting quizzes, assessments, and financial calculators

Non-Functional System Requirements

  • High scalability to accommodate increasing user base
  • Robust security measures, including data encryption and secure login
  • Responsive performance with minimal latency on iOS devices
  • High availability and uptime (aim for 99.9% uptime)
  • Compliance with data privacy regulations applicable to user data

Anticipated Business Impact and Outcomes of the Digital Wealth Solution

The platform is expected to significantly improve prospect qualification efficiency by accurately identifying high-net-worth individuals, enhance engagement through personalized and interactive educational content, and reduce customer acquisition costs. Based on prior similar implementations, the client could reach a broad, targeted audience with low operational costs, resulting in a more qualified prospect pipeline and increased conversion potential over time.

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