Development of an Advanced Workforce Management and Matching Platform for Light Industrial Staffing

Logistics and warehousing businesses often struggle with filling open shifts with qualified, reliable workers in a timely manner. Current manual or fragmented staffing processes lead to inefficiencies, delayed operations, and difficulty in monitoring workforce performance, especially when managing irregular or short-term shifts. There is a need for a streamlined, transparent platform that connects employers with thoroughly vetted workers, offers flexible scheduling, and provides comprehensive workforce management tools.

A mid-sized logistics company seeking to optimize staffing levels in warehouses, distribution centers, and event facilities through a digital platform that connects them with vetted, flexible workers.

• Develop a digital platform that effectively connects logistics companies to a pool of vetted, experienced light industrial workers for flexible shifts, achieving a target fill rate of over 98%.
• Create intuitive applications for employers and workers that simplify shift posting, signing up, tracking hours, and managing the workforce.
• Implement comprehensive workforce analytics and invoicing features to streamline HR processes.
• Ensure high system availability, scalability, and security to support rapid growth and sensitive data management.

• Role-based user accounts for employers, supervisors, and workers
• Shift creation, editing, and assignment with support for varied durations from days to weeks
• Real-time notifications for shift updates and upcoming work
• Worker shift browsing, sign-up, and monitoring hours worked with accuracy
• Employment and shift analytics dashboard for employers
• Invoice viewing and processing interface
• Design system with consistent visual components, variants, and guidelines for future scalability

• Payment processing gateways for invoicing and reimbursements
• Notification services (push/email)
• Analytics and reporting tools
• User authentication and identity verification systems

• System uptime of 99.9% with scalable cloud infrastructure
• Data privacy and security compliance (e.g., GDPR)
• Fast response times with page load under 3 seconds
• Support for high concurrent user load, scaling to at least 10,000 simultaneous users

The new platform aims to significantly improve staffing efficiency, reduce shift fill rates below 2%, and streamline HR workflows. By providing reliable, vetted workers quickly and efficiently, it is expected to enhance operational throughput, decrease administrative overhead, and enable the client to scale their staffing solutions across multiple locations, ultimately supporting growth and competitive advantage in the logistics sector.