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Comprehensive Platform Rebranding and UX Overhaul for a Global Payout Processing Solution
  1. case
  2. Comprehensive Platform Rebranding and UX Overhaul for a Global Payout Processing Solution

Comprehensive Platform Rebranding and UX Overhaul for a Global Payout Processing Solution

widelab.co
Financial services
Information technology

Identified Challenges in Modernizing Payout Processing Platforms

The client faces challenges with outdated branding and UI/UX elements that limit scalability, recognizability, and user engagement. The existing payout product requires a comprehensive rebranding to better reflect its position within the evolving global economy, streamline user interactions, and improve overall platform consistency across web and mobile interfaces.

About the Client

A mid-sized fintech company specializing in international fund transfer solutions seeking to modernize its platform and enhance user engagement across desktop and mobile channels.

Goals for Modernizing and Scaling the Payment Platform

  • Develop a new, cohesive visual identity and branding system to stand out in a competitive marketplace.
  • Revamp the core web and mobile platforms to improve user experience and increase conversion rates.
  • Create comprehensive design systems with reusable components to reduce development time and costs.
  • Enhance platform scalability and consistency across various digital touchpoints.
  • Improve transparency and clarity of platform features through targeted content presentation and case studies.
  • Establish guidelines for branding, UI/UX, and component design to ensure long-term maintainability and brand consistency.

Core Functionalities for Platform Rebranding and UX Enhancement

  • New logo design and brand identity guidelines, ensuring clear visual communication and brand presence.
  • Responsive website redesign with dedicated illustrative components and case study showcases to enhance product relatability.
  • Complete rebranding of the existing mobile and desktop applications, including over 100 screens and visual assets aligned with new brand standards.
  • Development of a detailed design system covering colors, typography, icons, grids, component variants, and interaction states to streamline future development efforts.
  • Implementation of scalable UI components adaptable across multiple screens and platforms for consistent user experience.

Preferred Technologies and Architectural Approach

Modern responsive frameworks compatible with desktop and mobile platforms.
Design system management tools supporting component reuse and consistent UI deployment.
Version control systems for collaborative development and updates.

Essential External System Integrations for Seamless Operation

  • Existing user authentication and profile management systems.
  • Analytics and case study data repositories for dynamic content showcasing.
  • Payment and payout processing back-end systems for real-time transaction updates.

Key Non-Functional System Requirements

  • High scalability to support increased user traffic and transaction volumes post-rebranding.
  • Performance optimization to ensure fast load times across all devices.
  • Robust security measures complying with industry standards to protect sensitive financial data.
  • Accessibility compliance to deliver an inclusive user experience.

Projected Business Benefits from the Platform Redesign

The rebranding and platform overhaul aim to increase user engagement and conversion rates by providing a more intuitive and visually appealing interface. The establishment of a scalable design system is expected to reduce development and maintenance costs significantly. Overall, these improvements could enhance platform recognition in a competitive marketplace, support long-term growth, and enable smoother onboarding and transaction processing for users worldwide.

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