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Development of an Advanced Multi-Platform Payment Solution for Public Sector Entities
  1. case
  2. Development of an Advanced Multi-Platform Payment Solution for Public Sector Entities

Development of an Advanced Multi-Platform Payment Solution for Public Sector Entities

99x.io
eCommerce
Government

Identifying Challenges in Public Sector Payment Platform Modernization

Public sector organizations such as cities, municipalities, universities, and vocational institutes rely on traditional point-of-sale systems supported by desktop-based software, which limits integration, accessibility, and user experience. These organizations require more flexible, secure, and scalable payment platforms that operate seamlessly across web and mobile environments to meet evolving customer expectations and operational efficiencies.

About the Client

A mid-sized technology provider specializing in payment platforms and digital transaction solutions for government, municipal, educational, and public sector clients seeking scalable, user-centric payment systems.

Key Objectives for Modernizing Payment Solutions in the Public Sector

  • Develop a comprehensive payment platform supporting web and mobile channels for diverse public sector clients.
  • Improve user experience through a customer-centric design and responsive interfaces.
  • Enhance backend code quality and system architecture to ensure scalability and maintainability.
  • Integrate new capabilities such as plugin support and SDKs to facilitate platform extensibility.
  • Extend platform deployment to eCommerce contexts, including integration with existing online stores.

Core Functional Requirements for the Payment Platform

  • Customer-facing web and mobile interfaces supporting secure payment transactions.
  • Revamped mobile application utilizing cross-platform technologies for consistency and performance.
  • Backend system architecture incorporating best practices for code quality, modularity, and extensibility.
  • Plugin creation and support to extend platform features and integrations.
  • Ecommerce platform integration capabilities with third-party shopping cart solutions.

Preferred Technology Stack and Architectural Approach

React Native for mobile app development
Cordova plugins for existing mobile features support
Modern backend frameworks with emphasis on code quality and scalability

Integration Requirements for Seamless Operations

  • Payment gateways for transaction processing
  • Ecommerce platforms such as WooCommerce or similar systems
  • Plugin and SDK ecosystems for platform extension

Non-Functional System Requirements

  • Platform scalability to handle increasing transaction volume as client base grows
  • High performance with minimal transaction latency
  • Robust security measures to protect payment data and comply with standards
  • Maintainability and adaptability for future feature expansions

Expected Business Impact of the Payment Platform Deployment

Successful implementation of the new payment platform aims to significantly improve user experience for public sector clients, support scalable growth, and enable integration with existing eCommerce solutions. The project is expected to reduce transaction processing times, enhance system stability, and facilitate easier platform extensions, ultimately driving increased transaction volume and customer satisfaction.

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