Development of an Advanced E-Commerce Platform with Interactive Pricing Calculator for Biotechnology Products

The client faces difficulties in providing an intuitive, real-time pricing and ordering system for complex biological storage products, coupled with cumbersome registration processes and limited online customer interaction channels, impacting sales efficiency and user experience.

A mid-sized biotech firm specializing in cryogenic storage of biological materials, seeking digital transformation to enhance customer engagement and streamline sales processes.

• Implement a responsive, user-friendly e-commerce website tailored to biotechnology products.
• Develop a comprehensive pricing calculator that supports real-time quotes, discounts, and promotional offers.
• Streamline customer registration with a guided, step-by-step process to simplify data capture and checkout.
• Integrate secure payment gateways for seamless transaction processing.
• Enhance customer engagement through interactive infographics, live chat, and a dedicated resource section.
• Enable client management of orders, discounts, and payment plans for improved operational efficiency.

• E-commerce ordering system with product options and comprehensive discount management (e.g., member discounts, multi-birth, sibling discounts).
• A sophisticated, real-time pricing calculator supporting multiple payment plans and promotional codes.
• Step-by-step registration workflow for biological material storage, designed for ease of use and high data capture accuracy.
• Integration with secure payment gateways such as PayPal and other payment providers.
• Interactive infographics with tooltips explaining complex processes like screening and ordering.
• Online chat support feature to facilitate customer inquiries and support.
• Password-protected sections for medical professionals and industry-specific resources.
• Content management system for blogs and news updates related to medical advancements.

• Payment gateways such as PayPal and other payment systems for transaction processing.
• Customer relationship management (CRM) system for registration and client data management.
• Third-party verification or insurance providers if applicable.
• Live chat and customer support tools.

• Responsive design compatible with all devices.
• System scalability to handle increasing traffic and transaction volumes.
• Security measures to protect sensitive client and payment data, complying with relevant standards (e.g., PCI DSS).
• High performance with fast load times and real-time feedback in pricing calculations.
• Robust user authentication and data privacy controls.

The implementation of this platform aims to significantly improve customer engagement, streamline the registration and checkout process, and enable real-time, customizable pricing. Expected outcomes include increased sales efficiency, enhanced user satisfaction, and reduced administrative workload, with a goal of handling a higher volume of complex transactions more accurately and securely.