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Development of a Workforce Recruitment and Management Platform for Hospitality Industry Temporary Staffing
  1. case
  2. Development of a Workforce Recruitment and Management Platform for Hospitality Industry Temporary Staffing

Development of a Workforce Recruitment and Management Platform for Hospitality Industry Temporary Staffing

leancode.co
Hospitality & leisure
Business services
Information technology

Identifying Challenges in Managing Temporary Staff in the Hospitality Sector

Hospitality businesses face difficulties in rapidly assembling qualified temporary teams during demand surges caused by events, weddings, or promotional activities. They require a lean, reliable system that streamlines recruitment, ensures workforce quality, and accelerates onboarding to meet time-sensitive operational needs.

About the Client

A medium-sized hospitality chain seeking an efficient digital solution to manage temporary staffing during peak demand periods, such as events, weddings, and sponsored parties.

Goals for Developing an Advanced Recruitment and Workforce Management System

  • Create a mobile and web platform that reflects specific recruitment workflows for the hospitality industry.
  • Streamline candidate onboarding, qualification verification, and recommendation processes to ensure quick scaling of experienced staff.
  • Reduce development time for mobile and web interfaces by leveraging efficient cross-platform technologies.
  • Enable the platform to support thousands of users with high performance and reliability.

Core Functional Features of the Hospitality Staffing Platform

  • User registration and authentication for both employers and temporary workers.
  • Posting and browsing of temporary job offers with filtering options.
  • Worker profiles showcasing experience, recommendations, and verified credentials.
  • Application process for temporary staff to apply directly through the platform.
  • Recommendation system allowing employers to endorse workers based on previous performance.
  • Push notifications and messaging for real-time communication.
  • Dashboard analytics for employers to manage ongoing staffing and track performance metrics.

Technological Foundations and Platform Choices

Mobile frameworks enabling rapid cross-platform development (e.g., Flutter)
Responsive web design for desktop and mobile access
Integrated backend solution supporting scalable user management and data storage

External Systems and Data Integrations Needed

  • Third-party authentication services
  • Recommendation and review systems
  • Notification and messaging services
  • Data analytics and reporting tools

Essential Non-Functional System Attributes

  • Mobile app development to be completed in under 70% of the time compared to traditional native approaches.
  • System to support scale-up to thousands of simultaneous users with minimal latency.
  • High security standards for user data and authentication processes.
  • Reliable notifications and real-time messaging for timely communication.
  • System availability of 99.9% uptime with robust fault tolerance.

Projected Business Benefits and Outcomes of the New Platform

The new recruitment and workforce management platform aims to enable hospitality clients to quickly scale their staffing levels during peak demand periods, reducing onboarding time and improving workforce quality. It is expected to support thousands of users efficiently, result in faster job placements, and reduce operational disruptions during critical periods. The platform will leverage rapid development technologies, decreasing deployment timelines and facilitating ongoing feature expansion.

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