This Case Shows Specific Expertise. Find the Companies with the Skills Your Project Demands!

You're viewing one of tens of thousands of real cases compiled on Many.dev. Each case demonstrates specific, tangible expertise.

But how do you find the company that possesses the exact skills and experience needed for your project? Forget generic filters!

Our unique AI system allows you to describe your project in your own words and instantly get a list of companies that have already successfully applied that precise expertise in similar projects.

Create a free account to unlock powerful AI-powered search and connect with companies whose expertise directly matches your project's requirements.

Development of a UX-Driven Video Banking Platform for Remote Financial Services

10clouds.com

Financial services

Insurance

Challenges in Remote Banking Accessibility

Limited availability of remote banking services negatively impacts customer experience due to poor accessibility, inflexible scheduling, location restrictions, and account suspension issues during international travel.

About the Client

A FinTech company specializing in digital banking solutions in collaboration with major financial institutions.

Objectives for Virtual Banking Platform Development

Create a secure, user-centric video banking platform for remote customer interactions
Enhance accessibility and flexibility for banking services across diverse user scenarios
Integrate seamless communication between banks, advisors, and clients
Ensure compliance with financial regulations and data security standards

Core Platform Functionalities

Live video consultations with screen sharing
Secure document upload and verification
Appointment booking and calendar integration
Multi-factor authentication (biometric/OTP)
Role-based admin dashboards for banks and advisors

Technology Stack Requirements

Python (backend)

WebRTC

React.js

AWS

System Integration Needs

Banking core systems (e.g., core banking APIs)
Identity verification services (e.g., Mastercard ID)
Video conferencing APIs (e.g., Pexip)
Payment gateway integrations

Performance and Security Standards

Scalability for 10,000+ concurrent video sessions
End-to-end encryption (AES-256)
Compliance with GDPR and PCI-DSS
99.9% uptime SLA
Low-latency video streaming (<200ms delay)
Cross-platform compatibility (desktop/mobile)

Expected Business Outcomes

Improved customer satisfaction through 24/7 remote access, reduced operational costs for banks via digital consultations, expanded service reach for international clients, enhanced regulatory compliance, and strengthened competitive differentiation in digital banking.