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Development of a User-Friendly Wholesale Ordering Mobile Application with Real-Time Tracking and Customization Features

tridhyatech.com

eCommerce

Retail

Business services

Challenges in Wholesale Order Management and Customer Engagement

The client faced inefficiencies in their wholesale ordering process due to complex product configurations, lack of real-time order visibility, and limited customization options. This resulted in operational delays, customer dissatisfaction, and missed sales opportunities.

About the Client

An e-commerce platform specializing in wholesale distribution for small businesses and organizations

Goals for the New Development Project

Streamline the wholesale ordering process through intuitive mobile interface design
Implement real-time order tracking and automated notifications
Enable robust order customization capabilities while maintaining UX simplicity
Enhance customer retention through improved digital engagement

Core System Functionalities and Key Features

Multi-factor user authentication for business accounts
Interactive product catalog with bulk ordering capabilities
Dynamic order customization (quantities, packaging, pricing tiers)
Real-time order status tracking with GPS integration
Automated push notifications for order milestones
Integrated payment gateway with invoice management

Technology Stack Preferences

Objective-C

Swift

Firebase Realtime Database

Third-Party System Integrations

Payment gateway (Stripe/Flutterwave)
Inventory management system API
GPS tracking service (Google Maps API)
Push notification service (Firebase Cloud Messaging)

Performance and Security Requirements

Support 10,000+ concurrent users during peak hours
99.9% system uptime SLA
End-to-end encryption for transaction data
Cross-platform compatibility with iOS 14+

Expected Business Impact of the New Development

The solution will reduce order processing time by 60%, increase customer retention through real-time visibility, enable 24/7 ordering capabilities, and position the platform as a market leader in wholesale e-commerce innovation.