The client currently operates outdated and inefficient websites that feature poor functionality, slow load times, and unreliable integration with in-store systems. This hampers user experience, drops conversion rates, and limits regional customization. They require a fast, user-friendly, and regionally adaptable online shopping platform capable of supporting different products, currencies, promotional offers, and delivery options across multiple markets.
A regional retail chain specializing in furniture and home goods, seeking to modernize its online presence for multiple markets.
The new platform aims to significantly enhance user engagement, increase conversion rates, and reduce cart abandonment across all regions. By providing region-specific customization and a seamless shopping experience, the client expects to improve sales performance, achieve faster time-to-market for promotions, and lower operational costs through shared infrastructure and automated content management, ultimately leading to better market penetration and customer satisfaction.