The federation currently faces difficulties in providing athletes with a simple, efficient platform to manage tournament schedules, entries, withdrawals, and rankings. The existing legacy system is cumbersome, requiring multiple steps to complete key actions, and lacks a unified experience across various tours and disciplines. The global, mobile lifestyle of athletes demands a responsive and accessible digital solution that simplifies administrative tasks, enhances user experience, and reduces operational complexity.
A global sports federation seeking to streamline tournament entry and management processes for athletes across multiple disciplines and tours.
The new digital platform aims to significantly improve user experience by reducing entry and withdrawal process steps from seven to two, providing an improved mobile experience, and supporting multiple tournament types with a unified system. This will streamline operations, enhance athlete satisfaction, and reduce maintenance efforts for the organization’s technical teams, ultimately contributing to a more efficient and scalable global tournament management process.