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Development of a Secure Telehealth Platform with Integrated E-commerce and Patient Data Access
  1. case
  2. Development of a Secure Telehealth Platform with Integrated E-commerce and Patient Data Access

Development of a Secure Telehealth Platform with Integrated E-commerce and Patient Data Access

moravio.com
Medical
eCommerce
Business services

Identifying Challenges in Building a Comprehensive Telemedicine and E-commerce Platform

The client requires a unified digital solution to facilitate online medical consultations, secure access to NHS medical records, digital product purchases, and streamlined patient workflows. Challenges include ensuring secure communication, seamless NHS data integration, an engaging user interface, and scalable service delivery within tight timeframes for MVP launch.

About the Client

A progressive healthtech startup aiming to provide remote medical consultations, digital prescriptions, and medication delivery services, integrating patient data from national health records.

Key Goals for Developing an Integrated Telehealth and Pharmacist E-commerce System

  • Develop a user-friendly landing page to attract and engage potential patients.
  • Implement a secure, real-time online consultation platform for medical professionals and patients.
  • Integrate with external NHS data sources to retrieve patient medical history securely and efficiently.
  • Create a digital store enabling patients to purchase prescribed medications and subscribe to care packages.
  • Ensure the entire system is scalable, performant, and compliant with healthcare data security standards.
  • Deploy the solution within a defined MVP timeline to facilitate early testing and feedback.

Core Functionalities for a Telehealth and E-commerce Platform

  • Engaging landing page optimized for user acquisition.
  • Secure online consultation portal with real-time chat/video capabilities.
  • Medical data retrieval from NHS integrated via secure API connections.
  • Digital store supporting medication prescriptions, product browsing, and subscription packages.
  • Patient account management with secure login and data privacy controls.
  • Administrative backend for managing consultations, prescriptions, and orders.

Preferred Technologies and Architectural Approaches

Next.js for front-end development
Vercel for deployment
Node.js for backend services
Docker for containerization
Google Cloud Platform for scalable infrastructure
PlanetScale database for scalable data management
Headless ecommerce platform for online store capabilities

External System Integrations Needed

  • NHS data systems for secure patient medical record retrieval
  • Payment gateway APIs for transaction processing
  • E-commerce platform APIs for product and subscription management
  • Secure communications protocols for telemedicine sessions

Performance, Security, and Scalability Specifications

  • System must support concurrent sessions for at least 1,000 users by launch.
  • Data security must comply with healthcare standards, ensuring patient data encryption and access controls.
  • System should be highly available with 99.9% uptime.
  • Response times for consultations should be under 2 seconds under load.

Expected Business Outcomes and Impact of the Telehealth Platform

The project aims to deliver a seamless telemedicine experience, enabling a quick MVP launch. Expected outcomes include increased user engagement, streamlined patient data access from NHS records, efficient medication ordering, and scalable infrastructure capable of serving over 1,000 concurrent users, thereby enhancing patient care delivery and operational efficiency.

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