The client requires a streamlined online ordering system to facilitate quick and simple procurement of packaging materials for its B2B partners. The current manual or fragmented processes lead to inefficiencies, slow response times, and increased operational costs, hindering partner satisfaction and scalability.
A mid-sized wholesale supplier providing packaging materials and related products to business partners via an online platform.
Implementation of the new ecommerce platform is expected to reduce order processing times, improve partner satisfaction, and streamline operations, leading to increased order volume. Based on prior similar projects, a target of high customer satisfaction scores (e.g., 4.9/5) and efficient delivery of core functionalities within a short timeframe is anticipated, supporting business growth and operational efficiency.