Development of a Secure, Scalable SaaS Platform for Legal Practice Management and Document Handling

The client’s existing SaaS platform was unable to adequately support growing user demand and expanding client requirements, leading to slower operations, limited scalability, and incomplete feature sets. Specifically, there was a need to improve task management, document handling, reporting, and secure online sharing, while maintaining high security standards tailored to legal industry needs.

A mid-sized legal technology company providing cloud-based solutions for law firms of various sizes, aiming to enhance operational efficiency and client service.

• Enhance platform stability and scalability to support increasing user base without performance degradation.
• Accelerate development and deployment of new features, including advanced data export, reporting, and background processing capabilities.
• Improve user experience through refined frontend components and streamlined workflows.
• Ensure high-level security and compliance with legal industry standards.
• Reduce client wait times for report generation and data exports, aiming for background processing and notification systems to expedite user workflows.

• Task management with creation, assignment, and status tracking
• Time estimation and task invoicing integrated into workflow
• Document management with version control and online sharing capabilities
• Automated background processing for large data exports and report generation
• Notification system informing clients upon completion of background tasks
• Secure user authentication and data encryption tailored for legal sector compliance
• Frontend rewrite utilizing React for improved interface responsiveness
• Backend stabilization and optimization using PHP and Node.js to enhance performance and scalability

• Secure document storage services
• Notification and messaging systems
• Reporting and export tools with background processing capabilities

• Platform must support scalable growth to handle increased users and data volume
• Background exports and reporting should process within acceptable timeframes, with user notifications upon completion
• High security standards with encryption, access control, and compliance with legal industry regulations
• System uptime target of 99.9% with minimal downtime
• Frontend responsiveness with React components optimized for a positive user experience

The upgraded platform is expected to significantly improve user capacity, reduce report and data export times, and enhance security compliance. Anticipated outcomes include increased client satisfaction, higher operational efficiency, and the ability to support a growing client base with reliable, fast, and secure legal practice management tools.