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Development of a Secure, Scalable Cashback & Rewards Mobile Platform
  1. case
  2. Development of a Secure, Scalable Cashback & Rewards Mobile Platform

Development of a Secure, Scalable Cashback & Rewards Mobile Platform

teacode.io
Financial services
eCommerce

Identifying Challenges in Building a Secure, User-Centric Cashback Platform

The client faces the need to develop a secure, scalable mobile application that enables users to earn cashback and rewards seamlessly through linked bank or credit card accounts. They require a platform capable of integrating multiple retail offers, providing personalized deals based on user data, and ensuring compliance with strict security standards, particularly around bank integration and data privacy. Additionally, the existing system lacks efficient analytics for targeted marketing and performance tracking, hindering user retention and engagement.

About the Client

A mid-sized digital banking or financial technology company seeking to enhance customer engagement through integrated cashback and rewards solutions, leveraging secure payment processing and data analytics.

Key Objectives to Enhance User Engagement and System Performance

  • Redesign and redevelop the mobile app within a three-week timeframe to improve stability, usability, and performance.
  • Integrate secure payment processing and linked bank account functionalities to automate cashback earning on everyday transactions.
  • Implement advanced analytics and data tracking systems to enable personalized offers and targeted marketing campaigns.
  • Reduce app size from approximately 100 MB to around 20 MB to optimize performance and user experience.
  • Ensure secure handling of financial data, with cyclic reconnection capabilities to support bank security protocols.
  • Increase conversion rates for account creation and profile completion by optimizing onboarding and user interactions.
  • Add features for managing notification preferences and referral incentives to promote user growth.

Core Functional Requirements for the Cashback Platform

  • User registration with profile creation including personal details and preferences
  • Bank account and credit card integration for automated transaction tracking
  • Personalized offer delivery based on user data analytics
  • Automatic cashback calculation and reward management
  • Referral program with unique codes and reward tracking
  • User-controlled notification settings (email, app alerts)
  • In-app analytics dashboard for users to view savings and transaction history
  • Support for secure cyclic re-authentication with banking APIs
  • Optimizized app size and performance enhancements

Preferred Technologies and Architectural Approaches

Cross-platform mobile development frameworks (e.g., React Native)
Native modules in Kotlin (Android) and Swift (iOS) for deep integrations
Secure payment SDKs and banking APIs adhering to strict security standards
Advanced error tracking and performance monitoring tools (e.g., error tracking libraries, analytics SDKs)
Data analytics and A/B testing tools (e.g., Google Firebase)
Code optimization techniques to reduce app size and improve load times

Essential External System Integrations

  • Secure banking and credit card APIs for transaction tracking and authentication
  • Analytics and marketing platforms such as Google Analytics, Facebook SDK, and other third-party event tracking systems
  • Referral and reward management systems

Critical Non-Functional System Requirements

  • High security compliance, especially around financial data and user privacy
  • Scalability to support increasing user base and transaction volume
  • Performance optimization to support app size reduction from 100MB to 20MB
  • Reliability with error tracking and prompt issue resolution
  • Availability to support cyclic reconnection with banking systems

Expected Business Benefits and Impact of the Cashback Platform

The new platform is projected to significantly increase user engagement and retention by offering an improved, seamless cashback experience. Enhanced analytics and personalized deals are expected to boost user conversion rates and transaction volume. Efficiency improvements, such as reducing app size and optimizing performance, will lead to higher user satisfaction and lower churn. Overall, the project aims to deliver measurable increases in active users, transaction-based savings, and promotional effectiveness within a short development timeframe.

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