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Development of a Secure Online Shipping Brokerage Platform with Integrated CMS and Real-Time Features

otakoyi software

Logistics

Information technology

Business Challenges

Need for a fully digital brokerage platform to replace offline processes with secure user verification, real-time negotiation tools, and integrated shipment management features while maintaining tight deadlines and seamless collaboration between internal and external development teams.

About the Client

Digital shipping brokerage platform connecting charterers with vessel owners for online freight negotiation and shipment management

Key Goals

Create unified platform for charterers, vessel owners, and brokers
Implement secure 2-stage user verification process
Develop real-time negotiation and chat functionality
Integrate freight calculation and route optimization tools
Ensure seamless collaboration between internal and external development teams

Core System Requirements

Role-based user profiles (charterers, vessel owners, brokers)
Verified 2-stage registration with ID scanning integration
Digital offer/counteroffer management system
Custom encrypted chat with real-time notifications
Freight cost, duration, and route calculation engine
Public website with Strapi CMS integration

Technology Stack

Strapi CMS

React.js

Node.js

WebSockets

AWS DevOps

External System Integrations

Verif identity verification API
Existing internal backend systems
Real-time notification services

Quality Attributes

High-security standards for user verification
99.9% platform uptime SLA
Scalable architecture for concurrent negotiations
Sub-2s page load performance
Cross-device responsive design

Expected Business Outcomes

Full digitization of brokerage operations enabling 24/7 deal negotiation, 40% faster shipment processing times, reduced manual verification costs through automated ID checks, and improved user retention through real-time collaboration tools.