Development of a Secure Live Video, Audio, and Text Chat Platform with Billing and Scheduling Capabilities

The client faces increasing demand for remote consulting services across multiple industries. They require a secure, user-friendly platform that facilitates real-time video, audio, and text communication, integrated scheduling, and billing functionalities, while ensuring data compliance and scalability to accommodate growing user bases.

A mid-sized technology startup specializing in telecommunication solutions aiming to launch a comprehensive remote consulting platform.

• Create a user-centric, secure platform supporting peer-to-peer encrypted video, audio, and text chat functionalities.
• Implement an integrated calendar and appointment scheduling system to streamline user consultations.
• Develop a call duration-based billing system with flexible payment options, including one-off payments and recurring fees.
• Ensure platform compliance with data protection regulations such as GDPR.
• Enable scalable deployment across mobile (iOS and Android) and web platforms to maximize user accessibility.
• Provide comprehensive administrative tools for user management, content oversight, real-time notifications, and analytics.

• Secure peer-to-peer encrypted chat (video, audio, text).
• Calendar and appointment scheduling tool.
• Integrated call duration-based billing system with multiple payment options.
• User authentication with two-factor authentication for enhanced security.
• Support for file and media uploads (images, files).
• Push notifications for updates and reminders.
• Reporting features including call and payment summaries.
• Ability to record audio and video calls.
• Functions to set booking fees, generate referral links, and block users.
• Web admin panel for user permission management, active user tracking, and content moderation.
• Support for group chats and conference calls as future enhancements.

• Payment gateways for processing transactions
• Media streaming services for real-time communication (e.g., WebRTC platforms)
• Notification services for push alerts
• Data storage solutions for media recordings and logs

• System should support scalable user capacity to handle high concurrent calls.
• Encryption of all peer-to-peer communications to ensure data privacy.
• Platform compliance with GDPR and related data protection standards.
• High availability and reliability with minimal latency for real-time communication.
• Secure user authentication and authorization mechanisms.

The developed platform is expected to streamline remote consulting workflows, increase user engagement, and support rapid onboarding. It aims to support growth to thousands of active users, improve operational efficiency through automation and analytics, and generate diversified revenue streams with flexible billing options. The project anticipates a quicker deployment cycle, providing a competitive edge in the expanding remote communication market.