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Development of a Secure and User-Friendly Global Hotel Booking Platform with Comprehensive Privacy Compliance
  1. case
  2. Development of a Secure and User-Friendly Global Hotel Booking Platform with Comprehensive Privacy Compliance

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Development of a Secure and User-Friendly Global Hotel Booking Platform with Comprehensive Privacy Compliance

goodface.agency
Hospitality & leisure
eCommerce

Challenges in Travel Booking Experience and Data Security

Users face difficulties in discovering and booking hotels globally due to fragmented search options, lack of personalized recommendations, and concerns about data privacy. The platform requires robust security measures to protect user information while maintaining seamless booking functionality.

About the Client

A digital platform specializing in global hotel booking services with a focus on user-centric design and data privacy compliance

Key Goals for Platform Enhancement

  • Create an intuitive UX/UI for efficient hotel discovery and booking
  • Implement GDPR-compliant data handling processes
  • Integrate secure payment and reservation systems
  • Enhance platform scalability for global user base
  • Build trust through transparent privacy controls

Core System Capabilities

  • Advanced hotel search with filters (location, price, amenities)
  • Real-time availability and pricing engine
  • Multi-factor user authentication
  • Privacy preference management dashboard
  • Automated booking confirmation system

Technology Stack Requirements

React.js for frontend UI components
Node.js with Express backend
MongoDB for flexible data storage
AWS cloud infrastructure
OAuth 2.0 for secure authentication

Third-Party System Connections

  • Hotel API aggregators (e.g., Booking.com, Expedia)
  • Payment gateways (Stripe, PayPal)
  • Google Maps API for location visualization
  • GDPR compliance monitoring tools

System Performance Standards

  • 99.9% uptime SLA
  • Sub-200ms response time for search queries
  • AES-256 encryption for data at rest/transit
  • Automated scalability for 10x traffic spikes
  • WCAG 2.1 accessibility compliance

Expected Business Outcomes

The enhanced platform will reduce booking abandonment rates by 40% through improved UX, increase user trust with visible privacy controls, and enable global market expansion through scalable infrastructure. Compliance with international data regulations will open access to 50+ new markets while maintaining 99.95% data security standards.

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