The client’s existing IT infrastructure is insufficient to manage increasing data volumes and user demand resulting from rapid company growth and market expansion. They face difficulties in providing an intuitive user experience, efficient loan processing, and robust fraud detection, which hampers customer satisfaction and operational efficiency.
A rapidly growing fintech startup specializing in short-term consumer lending seeking to enhance customer engagement, streamline operations, and expand into new markets.
The implementation of this scalable, feature-rich mobile lending platform is expected to increase the client’s customer base significantly, aiming to support over 200,000 users initially. Key outcomes include a 40% improvement in loan repayment rates, a reduction in fraud incidents due to real-time monitoring, enhanced security and customer trust, and substantial revenue growth driven by improved operational efficiency and expanded market reach.