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Development of a Scalable Helicopter Booking Platform with Multi-Platform Support and Integrated Payment Solutions

cheesecakelabs.com

Business services

Hospitality & leisure

Transportation

Challenges in Helicopter Booking Platform Development

Existing booking systems for helicopter services lacked user-friendly interfaces, scalable backend infrastructure, and seamless payment integration. Operators faced inefficiencies in managing fleets, customer requests, and location-based promotions, while users struggled with complex booking flows and limited accessibility across devices.

About the Client

A European pioneer in helicopter booking technology aiming to connect users with global helicopter providers through a digital platform.

Key Objectives for Platform Development

Design a seamless, intuitive booking experience for both leisure and business travelers
Develop a scalable backend to support global expansion and real-time availability checks
Implement GDPR-compliant payment processing with multi-currency support
Integrate Salesforce for operator fleet and customer management
Enable location-based offers and heliport discovery through geospatial data

Core System Functionalities and Features

Progressive Web App (PWA) and iOS app with responsive design
Search and filter for helicopter options by location, date, and time
Instant booking confirmation and payment processing
Operator control panel for fleet, crew, and request management
Location-based scenic flight promotions and heliport navigation

Technology Stack and Infrastructure

Python (backend)

Progressive Web App (PWA)

iOS (native app)

Salesforce (CRM integration)

Critical System Integrations

World-class payment gateway (multi-currency, GDPR-compliant)
Salesforce CRM for operator data management
Geolocation APIs for nearby heliport detection

Non-Functional Requirements

Scalable backend architecture for global user growth
High-performance mobile and web interfaces
End-to-end data encryption and compliance with GDPR
Cross-device responsive design for desktop and mobile

Expected Business Impact

Enable FindHeli to expand its market presence across 10+ countries with a user base of 300+ helicopter providers. Streamline booking processes for operators, reduce customer acquisition costs through PWA accessibility, and increase conversion rates via intuitive design and location-driven promotions.