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Global eCommerce Platform Modernization for WiFi Service Provider

cheesecakelabs.com

eCommerce

Telecommunications

Challenges in Scaling Global Connectivity Services

Existing platform struggles with maintaining consistent service quality across 130+ countries, handling multi-currency/lingual operations, and scaling infrastructure to meet growing demand for global connectivity solutions.

About the Client

Global WiFi hotspot manufacturer and service provider operating in 130+ countries

Platform Enhancement Goals

Implement globally scalable infrastructure for 130+ country operations
Improve cross-border transaction capabilities with multi-currency support
Enhance service activation/deactivation speed for international users
Optimize platform reliability for high-traffic regions

Core System Requirements

Multi-language/currency interface
Real-time service activation API
Global usage analytics dashboard
Automated roaming partner integration
Cross-device user account synchronization

Technology Stack Preferences

Cloud-native architecture

Microservices framework

Containerized deployment

API-first design

Critical System Integrations

Payment gateways (global)
Telecom partner APIs
CRM platform
Usage tracking systems

Performance Requirements

99.99% uptime SLA
Sub-500ms service activation
Multi-region data compliance
Auto-scaling infrastructure

Expected Business Outcomes

Projected 40% faster service deployment in new markets, 25% reduction in operational costs through automation, and 200% increased transaction capacity to support expansion into emerging markets.