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Development of Scalable Low-Code Platform for Car Subscription Service Expansion

cheesecakelabs.com

Automotive

Business services

Financial services

Operational Inefficiencies Hindering Scalability

Manual processes using spreadsheets and emails created organizational bottlenecks, limiting FINN's ability to scale operations from 10 to 7,000+ vehicles across 12 US states while maintaining service quality and operational efficiency.

About the Client

A German-based car subscription platform redefining vehicle ownership through flexible, all-inclusive short-term subscriptions

Strategic Objectives for U.S. Market Expansion

Automate manual workflows to support hyperscale growth
Develop robust internal operational tools for vehicle management
Customize platform features for US market requirements
Integrate existing systems for unified data management
Improve transaction processing efficiency per FTE metric

Core System Functionalities

Customer self-service portal for subscription management
Inventory tracking system for vehicle fleet management
Offer/bid management framework for dynamic pricing
Partner order management system integration
Automated insurance and maintenance scheduling workflows

Technology Stack Requirements

Node.js

TypeScript

PostgreSQL

Make (Integromat)

Retool

System Integration Needs

HubSpot
BigQuery
Airtable
Amazon S3

Operational Requirements

Horizontal scalability
99.9% system uptime
Role-based access control
Real-time data synchronization
Cross-platform compatibility

Expected Business Impact of Operational Transformation

Enable 700x fleet growth capacity while maintaining operational efficiency metrics, reduce manual processing overhead by 80%, support 6,000+ monthly transactions through automated workflows, and achieve 30% faster customer onboarding times through integrated tooling.